Solutions · Residential complex and residence

Residential complex and residence management software

Managing a multi-block complex means common areas, security, staff and meters as much as dues. Yapıyön manages all of these in the same panel, tracking every block and unit separately.

Manager panel home page: a real screen of the Yapıyön manager panel, with demo property data

Every area of your property, in one panel.

From booking requests for common areas to the field team's tasks, from the maintenance schedule to access at the gate, every job is recorded in the same panel. Click an image to explore that section.

Property and field team

**Technical team**Technical maintenance and facilities

Common areasAmenities and meters

What these properties need

The seven heavy tasks of managing a complex.

We also wrote down which screen in the panel covers each task. You can follow the same path in the demo panel.

01Dues and balance tracking block by blockThe dues list is filtered by block and unit; charges, collected and remaining amounts on the same screen. Units in arrears on a separate list.

In the panel: Dues and Collections › Debtors

02Fair allocation of common expensesAn expense such as a roof repair is allocated by land share, m² or equally; you see each unit's share before approving.

In the panel: Finance › Common Expense Allocation

03Heating and hot water sharesHeat cost allocator and heat meter readings are taken; the bill amount is allocated to the units by the method you choose.

In the panel: Technical & Facilities › Heat Cost Allocator Reading and Billing

04Common areas and bookingsAreas such as the pool, gym and meeting room are defined; residents make bookings from the app.

In the panel: Community Relations › Bookings

05Security and accessVisitor records, card and plate access, QR patrols and incident reports. Security staff see only their own desk.

In the panel: Security & Access › Visitors

06Staff and fieldShifts, tasks, leave and working hours of security, cleaning and technical staff; security and cleaning screens in 8 languages.

In the panel: Staff › Shifts

07General assembly and operating planThe budget and operating plan are prepared and compared with actuals; the general assembly, minute book and annual activity report are in the panel.

In the panel: Management Tasks › General Assembly / Meetings

Example scenario

October in a 420-unit complex.

A month's work, day by day. Every step can be tried in the demo panel.

This is an example scenario; it does not describe a real customer. The dates and unit count are examples.

011 October · Start of the monthDues accrualOctober dues are posted to every unit in one go; the accounting vouchers are created automatically.

In the panel: Dues and Collections › Dues

023 October · Meter dayHeat cost allocator readingThe technical team reads the hot water and heat meters; the readings are uploaded in one go with a template.

In the panel: Technical & Facilities › Heat Cost Allocator Reading and Billing

035–20 October · Payment periodCollections and reconciliationResidents pay by card or bank transfer; when the bank statement is uploaded, the transactions are matched with the records.

In the panel: Finance › Bank Reconciliation

0412 October · Maintenance dayLift maintenanceThe maintenance that appears on the reminder list is turned into a work order; when the job is done, the photo is added to the record and the company's invoice is entered as an expense.

In the panel: Technical & Facilities › Reminders

0521 October · After the due dateArrears and remindersLate payment interest is calculated for units past the due date; a reminder is sent by bulk SMS.

In the panel: Communication › Bulk Messaging

0631 October · End of the monthBoard reportThe trial balance, income and expense statement and collection rate are ready for the board meeting.

In the panel: Reports › Report Center

Real screen

The dues screen, through the management's eyes.

The demo property's October period. Residents see the same record in their app as their own balance.

Resident side: the same charge appears in the resident app as “Your current balance”; when a payment is made, both sides are updated together.

1
Period summaryCharged, collected and remaining amounts at the top; the collection rate on the same line.
2
FiltersNarrow the list by block, month or status: paid, partial, pending, overdue.
3
Unit rowCharged, paid and remaining amounts, due date and status; it also shows where the payment was recorded from.

Dues: a real screen of the Yapıyön manager panel, with demo property data — October period; the list is open with the “Paid” filter. Names and amounts are sample data.

Related modules

The modules your property will use most.

Technical maintenanceLift, generator, fire system and pool maintenance on the calendar; faults in work orders.

All modulesFrom dues to staff, every screen of the panel with its menu name.

General accountingDues, collection and expense vouchers are created automatically; the trial balance and income statement are ready at any time.

Frequently asked questions

About residential complex and residence management.

If you have a question specific to your property, write to us; we reply the same day.

Can dues be tracked by block?

Yes. The dues list is filtered by block and unit; debtors and payment notices are tracked on separate screens.

How are common expenses allocated to the units?

On the Common Expense Allocation screen you select the expense and the allocation key (land share, m² or equal). You see each unit's share before approving; once you approve, the charge is posted to the units.

How is the heating and hot water bill allocated?

Heat cost allocator or heat meter readings are entered and the incoming bill amount is written in. The amount is allocated to the units by the method you choose, for example 80 percent consumption and 20 percent common share; when you bill it, it is posted to the units' balances.

Do security staff see residents' balances?

No. Security staff see only their own desk: visitor, access, patrol and incident records.

Can the records in our current program be migrated?

Your existing records are reviewed and a migration plan is drawn up to transfer your suitable data to Yapıyön.

Residential complex and residence management software

Introduce your property to Yona, our AI robot.