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Announcements, requests and communication

Post announcements, follow up fault reports, reach residents. Every screen in the panel comes with its own “How do I…?” guide; if you get stuck, ask Yona, our AI robot.

  • Sending an announcement to every resident in one go
  • Fault and request tracking
  • Inviting residents to the app
What can you do?

What's in this section?

Each item is a separate screen in the panel and comes with its own “How do I…?” guide.

AnnouncementsWhen you want to make an announcement to residents: maintenance, a meeting, a rule reminder.
Requests and faultsWhen a resident reports a fault or request, to follow it up and resolve it.
Bulk messagingFor sending SMS, email or WhatsApp messages to every resident or to a group.
Resident invitationsWhen you want to send invitations so that residents can log in to the app and the portal.
Real screen

This is how it looks in the panel

Screens taken from the local demo property. Click a screen to open it at full size.

Announcements

Published announcements and their read status.

Requests

Faults and requests from residents, until they are resolved.

On the resident's phone

My requests · Faults and requests, with their message threads.
Home · The latest announcement on the home screen.
How do I…?

Step by step, with the panel's own guide

The steps below are the same as those written in this screen's “How do I…?” card in the panel.

  1. Press Add Announcement; enter the title and the text.

  2. The announcement appears in the resident app and the portal.

Caution: Read the text once before publishing; the announcement appears in the residents' app immediately.

YonaYou don't need to search the menu to find this screen. Just write something like this to me:

“announcement”“announce to residents”“notify everyone”“request”“report a fault”“complaint”“bulk message”“sms”“send an email”

Introduce your property to Yona, our AI robot.

Select your number of units and enter your details; the agreement and payment link arrive the same day.